Tom Woods

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Baseshakers
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Tom Woods

Unread post by Baseshakers »

Need to give a shout out to Tom Woods. I purchased a front DS from them back in October of '08. I was inspecting things before my trip this weekend and found that the CV metal seal had come off. Removed the DS and completely disassembled and greased the CV and u-joints, then pressed the seal back in place. Called them up today and mentioned the problem. I was looking for a rebuild kit. They stated that they had issue with a supplier back then, so the CV wasn't up to their standards. Ended up sending out a rebuild kit for free, even though the shaft was almost 2 years old (180 day standard warranty). It is nice to see a company not only fess up to a problem but fix it free of charge.
"god had his sh!t together when he made boobies" -franky
Scott
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Re: Tom Woods

Unread post by Scott »

Just ask Dan Mick, woods is a great guy. Most often answers the phone himself.
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SidewaysTim
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Re: Tom Woods

Unread post by SidewaysTim »

Same thing happened to me last year right before FC. They sent me 2 rebuild kits and 2 new Gold Seal U-joints. Can't beat Tom Woods for his customer service! Half of the times I've called it was Tom that answered the phone.
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ZAEDOCK
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Re: Tom Woods

Unread post by ZAEDOCK »

Tom Woods is Dan Mick approved.
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84cj
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Re: Tom Woods

Unread post by 84cj »

Tom replaced my cv joint as well, (it let go on the way back from Moab.) Apparently the supplier of that part has been replaced too...

Curtis
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Coolens98TJ
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Re: Tom Woods

Unread post by Coolens98TJ »

Makes me want a woody even more!
Scott
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Re: Tom Woods

Unread post by Scott »

Coolens98TJ wrote:Makes me want a woody even more!
:lol:


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Frank
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Re: Tom Woods

Unread post by Frank »

I got my Woody 4 yrs. ago. All 13& 3/8" of it are doin just fine. FjR68
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schwalby
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Re: Tom Woods

Unread post by schwalby »

As some of you may remeber I am on my 3rd rear drive shaft in so many years. All failures have been 100% my fault but each time the have helped me out and have charged me next to nothing while replacing the whole thing. Can't beat those guys.
Josh Schwalb
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